Very helpful with syncing my key fob. I was easily assisted by the Service Manager Adam Harris, who quickly provided the correct steps from his knowledge base and actively performed them. Thanks. Great experience!

I experienced great customer service as they were professional, polite, and timely. The service department contacted me throughout the process and gave me regular updates.

Good Morning Mr. Mark,First of all let me start by saying it was a pleasure meeting you yesterday. I wanted to say thank you ever so much for all of your help in getting the repair of my Durango accomplished, but most of all thank you to you and to Adam for the honesty, integrity and accommodation of the loaner car and such that was shown to me yesterday. Adam called and explained that the module was installed only to find out that the problem was in the key fob, of which the one replaced yesterday was the 3rd one, the first two were obviously bad fobs. Then he went on to say that you folks were going to refund me the cost of the module as it was not the problem to begin with but sure caused a lot of communication problems along the way. You all could have not said a word and I would have been no wiser to the fact of the repairs. I hope this email will be getting to one of the owners and higher ups as they need to know that they have some admirable employees that work for them. Unfortunately people like you and Adam are rare and hard to find in today’s work and customer service world. But the integrity of a company and the folks that work for them is rare in its self in today’s world as well.

Had a really great experience. Adam was very helpful and explained what and why I needed to have the repairs done. I also went to the Whitten website and utilized the coupons they have.