First- let me state, everyone I came into contact with was either cordial or downright nice. That being said, their system is flawed. An appointment, most anywhere else in the world, means you are seen on or near the time you make an appointment. I made an appointment for 0830, a week in advance for an oil change and tire rotation under the Jeep Wave program. Simple enough. I get there promptly at 0826 and I am told that the appointment only means I can see a service rep at that time (read into this, I get to wait in whatever line ...

Good service. Fast, friendly, and professional associates. It was easy to get a rental car while my car was being serviced. As promised, I received a phone call when my car ready. The entire process was good!!

My service leader gets a A+! If memory serves me right his name was Chris? It was raining this day and he was thoughtful to drive my car into the "docking" area once service work was complete to avoid me getting wet! He also noticed mud when opening my door so he quickly cleaned it up! What I most appreciated about this oil change experience is the communication! He taught me about Mopar and my car plan benefita in detail. I'm very grateful for the customer service!

Tracey from the service department provided exceptional customer service. I was constantly informed every step of the way on the status of my vehicle. This location even have its own rental department in case your vehicle takes a day or two to repair. All around best dealership I have ever had the pleasure of work with. Tracey thank you for the phenomenal experience. Lavar