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My service advisor Tracey was nothing but wonderful! She was very helpful, and made sure to double and triple check my concerns throughout the whole process! Thank you so much! I would definitely recommend Whitten Brothers Chrysler Jeep Dodge Ram for your service needs!
Friendly, helpful, and reliable service.
Everyone from the GM Ray, to the Sales Manager, Ron, my salesman, Melvin, and my finance person, Jay, was 100% personable, professional, and helpful in assisting me in purchasing my first Mazda. The Mazda company has overtaken Toyota as the most reliable car company, and the vehicle I purchased, the Mazda CX-5, is rated number one in reliability and safety and overall best compact SUV by Consumer Reports, so they did not really need to sell me on the product. Their price was significantly lower than the other Mazda dealership in Richmond. They also offered a trade-in offer above Kelly Blue ...
Evan and Hope were amazing and super helpful. I will be getting all my future Jeeps from them.
Great customer service!Always there to answer any questions I have concerning my jeep .
I had an oil change on Monday. Mr Chris took care of my paper work. Which he gave me excellent advice and services. Love this place
Their great customer service, especially Tracy. She listens to what customers tell her and always follows through in a timely manner.
Bruce and Hope were both very helpful with our purchase of our 2016 Jeep Cherokee. They went above and beyond to make sure we were satisfied in every aspect!
With Ryan's warm welcome video, Willie's friendly sales and Hope's extensive walk-through as we finalized the purchase, I'm now a customer for LIFE! I had the BEST experience. I had a to buy a car quickly - the Whitten Brothers team not only made it possible and economical but also a really pleasant experience that made me honestly feel as if I were a longtime friend. Hope was so patient and empathetic as we walked through the final stages of finances. They even put on my tags and changed out my key fob batteries to ensure ...
It was a pleasure dealing with Evan. Initially, the price was a bit high but he kept in touch as he tried to work a deal to get me into my budget.
No issues. Truck was ready for me to pick up. Paperwork went smooth. Howard and Jon got me going in reasonable time frame. Recommended to anyone who wants to get a car. Have to go back for undercoating but don't anticipate any issues.
Whitten Brothers have been serving the needs of central Virginia’s auto buying public since 1918 when the original store opened on what was then a dirt Broad Street in downtown Richmond. Our company is still owned and operated today by the Whitten family, who remain heavily involved in the day to day operations at the dealership.
Our dedicated staff at Whitten Brothers of Richmond will help you find the perfect new or used Chrysler, Dodge, Jeep, and Ram vehicle to fit your lifestyle. Come on in and take a test drive of the truck, SUV, or car you’ve been wanting!
We also have a full-service department and carry an inventory of MOPAR auto parts, so anything automotive you need is here at Whitten Brothers of Richmond. Our friendly sales staff, knowledgeable finance associates, and expertly trained technicians are all here to make your experience fun, easy and hassle-free!