Customer Testimonials
Had a wonderful experience working with Ray and Josh today. Ray was super helpful and very attentive. He found a vehicle I was looking for at another dealership quickly, handled a dealer trade and took care of everything before I got to the dealership. All I had to do was sign the paperwork when I arrived, in and out in 30 mins. Josh was so kind and walked me through all of the vehicle features. By far the best experience I’ve ever had getting a new car. Thank you, Whitten Brothers!
Always professional
Fast, efficient and friendly service! Great vehicles to own.
I brought my Renegade in for a recall. The staff was friendly and able to complete the repairs in 24 hours. Great service!
Whitten brothers Chrysler Jeep dodge of midlothian has the best servíce team. Professional and accurate service guaranteed.
Good customer service.
Good timely repair. Great communication even when I was out of town.
The only place I will take my Jeep to be serviced. Great customer service and repairs. Thank you°°
Adam and team kept me informed and followed through on expectations that were provided. Great experience!
Handled the service well from start to finish. Thank you
First Class service!
They took my vehicle in without an appointment and it was quick and everyone was nice. Ask for an oil change they gave me one. They didn’t come back with a list of stuff saying my vehicle needed more service. Thank you so much. Recommended.
I was able to get a service appointment within a week of when I called to schedule. Appointment was on time and fast.
It was good!
Josh went out of his way to ensure everything was perfect with our new truck. He was fantastic!
Robert was an amazing sales person.
Excellent customer service!!! Blair and Margaret were amazing in helping to get everything taken care of. Will be taking my Jeep to them from now on. Extremely satisfied!!
Excellent sales staff!
Always outstanding service!
Amazing experience. Wasn’t in the dealer long at all.Seamless process.
My latest express visit was fast and efficient! Excellent care given by gentleman receiving the clients. My only recommendation is the signage for the Express Area needs to offer better direction. It was my first time using Express vs Appointment and was frustrated that l could not easily find the area tucked away in the back !!
Great sales and service team! Wonderful experience all around.
Great service. Quick turnaround and great information about the status of the vehicle.
Adam was great. Appreciated his transparency.
Very nice people to work with! As someone who is intimidated by car dealers/mechanics, they made me feel right at home.
Adam has always been good to work with handling my warranty issues on my truck.
Always professional and provide a relaxing environment to wait for your vehicle while it is being serviced.
Highly recommend, treated very well and work was done in a timely manner.
The whole team was amazing!
Very efficient; in and out in no time for a spark plug replacement. Comfortable waiting area with delicious 😋 coffee. Great customer service!
Great Customer Service ! Friendly staff . Dan was excellent and worked with me over the phone to make sure I got the jeep I wanted.
Always easy to make an appt. Only routine maintenance so far, and I am very happy with the service provided
It was great they took care of everything. All I had to do was show up, sign papers and leave.
Very professional staff. Great mechanics and reasonably priced. I’ve been a customer since 2011. Good people here.
Fun and friendly staff.
They found and replaced 2 faulty sensors. They had a shuttle service to take me home without charge.I would have liked someone to call and update me on the progress since it took several days. Overall I was pleased and will use again if needed.
Awesome job with detailing!!!!!
The process was quick and easy, special thanks to Evan for making this transition so smooth for me
Wonderful experience! Very relaxed and helpful crew at Whitten Brothers! Took all the stress out of buying a new vehicle. Abdul was the best!
Oil change and tire rotation. I was in and out in about 45 minutes.I thought the service was very good.
Outstanding dealership! Did a great job accommodating me without an appointment for service.
Awesome experience at Whiten Brothers!
The express oil change was a great experience. I arrive early and my service was completed within 30 minutes. I really like the short video from the service technician, showing details of the courtesy check. Great job!
ADAM FOGG ROCKS!!!
Friendly, knowledgeable staff and the technician diagnosed the issue quickly and did quality repair work!
The service itself was done great. Now, the cost is something else. I’m from Texas and the service here was double what it is back home. Ridiculously priced. First and last time getting serviced here if I could help it, due to cost.
Great service
Service was very good. Even provided a vehicle to drive when mine had to be kept a few days.
Good service and people
They asked me to submit a review. I'm still missing the center cap for one of my rims after getting new tires. Everything else about the experience was good. Just with they'd send me a center cap in the mail.
They were super helpful and nice! Thanks to everyone!
The express service line was a great experience! Don't recall the gentleman's name who handled service the morning I was there, but you to know he was outstanding!
Great experience! Abdul was awesome!
Quick turn around and quality work, always friendly and helpful. Highly recommend Whitten Brothers!
Wonderful and speedy service!!!
I had a great experience at the Midlothian location! customer service was top notch and I was in and out!
Adam Fogg is the hands down the most helpful service writer I've ever had. Will give you an update and make sure all needs are met when your vehicle is with him.
Always do a great job. Service is right the 1st time. Ready when promised as well.
Everything went smoothly. They have of added a market like adjustment- by adding a window anti-theft etching. But it’s a insurance reduction. Only issue I have is a mismatch between my loan approval and what I received.
Willie Stewart was fantastic to my wife and I. We purchased a 2022 Jeep Grand Cherokee on 8/1/2022. He and Hope Gillespie took very good care of us. No pressure sales. Polite and professional. As a matter of fact - they were so good I came back one week later on 8/8/2022 and bought a 2022 Jeep Gladiator. Very happy with Whitten Brothers. Jim and Dawn Kocot
My salesmen was awesome,. Very nice he knew a lot about the vehicle and was willing to answer any questions I had
2017 RAM 2500 Tradesman - 6.7 Cummins The staff worked with me to get the parts i needed and install them quickly and professionally fix my issue. Jason, the service manager, was excellent to work with and made sure everything was done to plan and kept me in the loop. Will be returning here for regular service in the future.
