Customer Testimonials
Great buying experience!
We recently had our van serviced at Whitten Brothers and had a great experience. It was easy to schedule the appointment online and working with Blair and the team was a breeze. They were focused on ensuring quality of their work which we really appreciated. We will definitely have future services done there and recommend them!
Great service and Adam was very helpful. I needed my car at 1:30 pm and it was a drop off and Adam had it ready at 11:30
Good service very easy to schedule appointments Blair is awesome and car only took about a day first dodge car I owned and first time going here and will definitely be back!
The service department was very accommodating. I didn’t have an appointment and they got me in quickly.
Great customer service and experienced techs!
Excellent service!!!
Give Adam a raise!!!!! His customer service was excellent. He kept me informed of the status of my car at all times.
The service department in its entirety are such a pleasure to deal with! From Blaire getting my Jeep scheduled and keeping me in the loop from start to finish, Conner providing a quality, clean and rapid repair and Jason overseeing all aspects including warrantable items to make sure my experience was top notch!! You cannot beat this service team!!
The service department in its entirety are such a pleasure to deal with! From Blaire getting my Jeep scheduled and keeping me in the loop from start to finish, Conner providing a quality, clean and rapid repair and Jason overseeing all aspects including warrantable items to make sure my experience was top notch!! You cannot beat this service team!!
Awesome team! Thank you for the communication, updates, and the best service. Happy holidays!
I hate buying a car. It seems like you are there forever and really never get what you want. The process here was much different. It was smooth and simple. No pressure and they got me the price I wanted. Highly recommend them.
Great service. Advisor took care of all the details. Comfortable lounge
Robert King was a wonderful salesman and walked me through the entire sales process and was extremely courteous, professional and friendly
Good customer service and quick response
Adam, the service writer was exceptional and the work and quality of the work was excellent.
Excellent service experience, Joey the service guy was a pleasure to work with. My first visit to Whitten, I'll go back
Made sure all service was completed and I was completely satisfied. Thanks
The dealership was fast to service my car,and return it to me.That morning they even paid Uber to drive me home,and back to the dealership. I was so happy. 😀
Very good service department. A little expensive but very good. Bret
Great customer service, fast and friendly!! Highly recommend to anyone, especially in business they will take care of you properly making sure you get back to work!
Incredible experience every time! They have amazing customer service & attention to detail. I've had my jeep serviced here for all 3 years of its lease, and they are wonderful at giving balance to what's required and within your budget. Definitely impacts my decision to purchase or lease jeep in the future. Thank you all for the true southern hospitality!!!
I was there for a State Inspection, seen in a timely fashion. Short wait in a pleasant waiting area.
Adam Fogg always takes great care of me when I bring any of my vehicles in for service. He is responsive to all my questions and keeps me up to date on the status of my service.
Excellent service. Adam communicated very well with me.
The team let me know a great time to get my oil changed. The service was quick!
Adam, Ashe, and the crew at Whitten are always polite, accommodating and effective in servicing our vehicles.
I actually had a bette experience with service than any other place! And I love that it’s up to date with texts status and see exactly what’s ok your invoice. Waiting room was great (there are 2)
Received prompt and friendly service. Car was dropped off for oil change and picked up later with no issues.
Great service
Always a please to work with. Jason provided top notch customer service. Thank You
Great honest work.
There service department is top notch and Tracey is awesome!
The over all service was good. But The rear windshield blade still isn't fix. I will make in appoitment soon.
Amazing the customer service was amazing. Everything was amazing.
What a great place to purchase a vehicle, we purchased a family van (Chrysler Pacifica) through Robert King. This was probably the 6th vehicle I have purchased in my life all from different dealerships, Whitten Brothers and Robert will be where I go for all future purchases. None of the insufferable sells tactics were used and I never felt pressured. Thank you Robert and thanks Whitten Brothers for making this process enjoyable.
Thanks to J. GRANDISON and Whitten Brothers Dodge on Midlothian Turnpike for their friendly, professional, courteous, honest and fair service department. They provide consistent, efficient customer service every time!!
Totaly satisfied with your service while inspecting my vehicle. Tracey is great to work with !!!
Great open line of communication via text messages with very knowledgeable and caring staff and employees. Tracey was very helpful throughout the process.
Great service ..
Adam Fogg was my service guy and was very professional and nice to work with
Excellent Customer Service!
Excellent customer service! They stand by their work! Feels nice to be able to trust a dealership!
Great customer service
Always great service and attention from the service team especially Tracy Boone.
Great communication and friendly staff…. Will use them again!!!!
Great experience with the service center and car rental options. Wagoneer went in for a few days to get a small overheating problem taken care of, was put in a rental and was back in my hands quickly. Picked it up cleaner than I brought it in. Adam was great with communication letting me know exactly where it was in the process. Highly recommend!
Paul has such great customer service! Thankss Whitten !!
Staff was helpful when I went in and the process didn’t take too much time, about thirty minutes and I was on the road in my new car for a very good price.
I unexpectedly dropped a giant problem in their service center while I was traveling. From the start, Adam was honest, helpful, and kind! Not only did they thoroughly handle the complicated issue, but they clearly communicated with me every step of the way. They exceeded all of my expectations and 10/10 would recommend them for any of your service needs.
We had an outstanding experience with Robert King at Whitten Brothers! My fiancé and I were looking for the perfect truck, and Robert was incredibly patient, taking the time to walk us through multiple options to help us find the right match. His personable approach made us feel comfortable throughout the entire process, and we truly appreciated his honesty and professionalism. The selection at Whitten Brothers was fantastic, with fair prices to match. Robert even stayed late to ensure everything was in place for our deal, going above and beyond. Highly recommend working with him! Thank you again for an ...
Jim Hooker was a pleasure to work with for the purchase of my new car. I recommend working with him!
I don’t think I can say enough good things about Whitten Brothers. I purchased my 21’ Jeep Wrangler from them. Start to finish it was a better experience than Cross Roads in Prince George. They were honest, straightforward and stood behind the vehicle they sold me. Ask for Evan!
Jeremy Munoz was very helpful and kept me informed on the status of my car. I was pleased to work with him.